
Reno Hexayurt Rental Terms & Agreement
This Rental Agreement (“Agreement”) is made between Reno Hexayurt (“Provider”) and the individual or entity renting the Hexayurt (“Renter”). By renting a Hexayurt, the Renter agrees to the following terms and conditions:
1. Rental Period
1.1. The Hexayurt on-site-services require the customer to be on-site during the delivery and set-up of the units.
1.2. The Renter must be on-site for the breakdown "inspection process" to sign off any damages or items that will affect receiving a full refund for the units. If the renter is not on-site, this can void the deposit refund, unless previous arrangements have been agreed upon.
1.3. The security deposit is an agreement between Reno Hexayurt and the customer pertaining to the condition of the unit prior to using it and after being used.
2. Rental Fees & Security Deposit
2.1. The Renter agrees to pay the full rental fee upon booking to secure their reservation. This deposit is held to reassure all products in the rental are accounted for in their same working order. Normal wear will occur with the package and Reno Hexayurt anticipates this. After the event, each numbered unit will be inspected and photos of any damage will be taken to be sent to the renter, to open discussion about the damages. It is recommended that any renter inspects the package/packages upon opening the unit, take photos, to verify there are not any evident damages when received. When damages are accessed, please take into account that there is time involved to source replacement parts and labor involved in doing so. This agreement is a contract agreed by the renter.
2.2. A refundable security deposit of $500 is required at the time of order. This amount is the based on the cost of the rentals value with the rental price. If a renter would like to keep the package for further use, this is available, just reach out to us after the event and Reno Hexayurt will deduct the difference from the deposit and refund the balance after breaking down the units for the customer.
2.3. The security deposit will be refunded within 30 business days after the Hexayurt has been broken down, subject to inspection. After the event or festival each unit is inspected to access for any damages that might have been made. If damages are discovered, the refund could take up to 30 days and a report will be sent pertaining to any deductions.
2.4. If the Hexayurt is left with damage, missing components, or excessive mud requiring cleaning, deductions will be made from the deposit accordingly. The deposit is simply held to verify the product is in the same condition and working order. Small blemishes are not an issue. If the product is simply dusty (ex: used at Burning Man), this is not an issue as it is anticipated.
2.5. In cases where damage exceeds the deposit amount, the Renter is responsible for covering any additional repair or replacement costs.
3. Build and breakdown requirements
3.1. The Renter is responsible for being on-site during the build process and breakdown process. Hours will be flexible, but can change or be limited due to weather and factors out of the control of Reno Hexayurt. Customers are required to have their locations or design layouts submitted to Reno Hexayurt. Different events have different camping setup and requirements. It is the sole responsibility of the customer to know the unit/units size to have a transparent layout.
3.2. It is the customers job to monitor and maintain the unit while in use. Some events can run for weeks, requiring the unit is checked for suitability during the changes in weather conditions pertaining to wind, rain, and more. If damages occur that can lead to further damages, it is the responsibility of the customer to contact Reno Hexayurt about the damages occurring and if needed, to have Reno Hexayurt come to the site and assist with further damage prevention. Neglect to follow these rules can and will lead to a deposit withholding or deduction.
3.3. If the Renter fails to be present at the time for setup, no refunds will be issued unless prior arrangements are made; the deposit will be refunded.
4. Condition & Inspection
4.1. The Renter is recommended to inspect the Hexayurt at the time of "build" and report any pre-existing damage immediately to avoid conflicts with returning the Package and deduction from a deposit.
4.2. The Hexayurt must be in the same condition it was rented when built, with all parts and accessories intact. It is not required to clean the units, but all items must be returned in their same working condition.
4.3. If any damage, missing parts, or excessive dirt is found upon break-down, the Provider will assess the issue and determine the appropriate deductions from the security deposit.
5. Cancellation & Refund Policy
5.1. Cancellations made at least 15 days before the scheduled pickup date/event will receive a full refund.
5.2. Cancellations made after this period will be subject to a partial refund or no refund, depending on the notice given. This is due to limited rentals available.
5.3. No refunds will be issued for no-shows or unclaimed rentals at the determined location organized between the Renter and Reno Hexayurt.
6. Renter Responsibilities & Liability
6.1. The Renter is solely responsible for the maintaining, use, and proper care of the Hexayurt during the rental period.
6.2. The Hexayurt must be used for its intended purpose and not modified or altered in any way. No stickers, hooks, or markings will be allowed.
6.3. The Renter agrees to follow all safety guidelines and regulations regarding the use of the Hexayurt.
6.4. The Provider is not liable for any injuries, accidents, or damages resulting from improper use of the Hexayurt. The Provider will not be responsible for damages to ones person during the renter or damage caused from the unit if it were to become unsecure during the rental period.
7. Agreement & Acceptance
By renting a Hexayurt, the Renter acknowledges that they have read, understood, and agreed to the terms outlined in this Agreement and Terms of Service
Reno Hexayurt
⛑️ Reno Hexayurt Usage Instructions
Your Reno Hexayurt is a durable, insulated, and climate-conscious shelter ideal for harsh desert environments like Burning Man. Built with safety and comfort in mind, each unit comes pre-installed with an AC port and is constructed using high-quality fire-resistant materials.
Material Overview
- Wall Panels: 1" or 2" thick TSX-8500 polyiso insulation boards, foil-faced for superior heat reflection and rigidity.
- Core Material: Closed-cell polyisocyanurate foam with low flame spread (Class A rating) per ASTM E84.
- Facing: Reflective foil facers on both sides for heat rejection and UV resistance.
- Fire Behavior: Non-dripping, low smoke development, approved for exposed interior use in specific assemblies.
These materials are engineered for thermal performance and fire resistance in extreme environments.
Air Conditioning (AC) Use
Every Reno Hexayurt is AC-ready:
- Comes with a built-in AC port, compatible with most compact portable AC units (5,000–8,000 BTU recommended).
- Always use a generator or battery system rated for your AC’s power draw.
- Ensure adequate ventilation for AC exhaust — never vent into a closed space.
- Keep the AC unit shaded and off the ground to prevent sand clogging.
Tip: For best cooling, operate AC during peak daylight hours and keep the hexayurt sealed.
Fire Safety
- No open flames: no candles, stoves, fire pits, or incense inside.
- Use only battery-powered lighting — avoid heat-generating devices.
- Keep an ABC fire extinguisher in the yurt.
- Maintain 3 ft clearance around walls and electrical devices.
- Avoid combustible tapes or hanging fabrics inside.
Power & Electrical Safety
- Use low-voltage systems (12V battery banks, solar setups, inverter generators).
- All power sources should be outdoor-rated and ventilated.
- Avoid overloading AC units or power strips.
- Do not run cords through panel seams — use ports or pass-throughs.
Ventilation & Heat Management
- Use roof vent and door flap to release heat buildup.
- Reflective foil helps reject solar gain — add shade tarp for extra cooling.
- Do not fully seal the yurt unless AC is actively running.
Wind & Weather Protection
- Secure with lag bolts, rebar stakes, or screw anchors.
- Seal seams with high-quality 3” foil HVAC tape to reduce dust intrusion.
- In dust storms: close all vents/doors and remain inside.
Emergency Access
- Keep the door accessible — do not block with gear or furniture.
- Have a flashlight or headlamp nearby at night.
- Ensure everyone knows how to exit quickly in an emergency.
Before Leaving the Event
- Remove all anchors and tape. Leave No Trace.
- Inspect and clean panels. Store in dry, shaded area.
Summary
| Feature | Details |
|---|---|
| Material | Foil-faced polyiso (TSX-8500), fire-rated, highly insulated |
| Fire Safety | Flame spread ≤ 25, smoke ≤ 250, Class A rated |
| AC Ready | Yes – with built-in port (5K–8K BTU recommended) |
| Ventilation | Roof vent + door flap + reflective walls |
| Power Safety | Use 12V/solar/generator, no cords through wall seams |
| Anchoring | Required – lag bolts, rebar, or screw-in stakes |
Need help with setup or have questions before the event?
Contact the Reno Hexayurt team anytime for tips, guides, or troubleshooting.
What's included?
This is an ON-SITE-SERVICES RENTAL PACKAGE (MINIMUM ORDER OF 5 UNITS).
Duration: Unit is for the entire period of the event or festival, up to 14 days.
In this package you get the unit size listed in the photos, air-conditioner, and full assembly by our team and breakdown (included in the price). Depending on the event or festival it will be used at, the amount of days will vary for rental periods.
- Some events and festival charge a special fee for OSS. That fee will be required to be paid separately by the customer aside from the listed price of the units.
°All units come with an air conditioner package.
OSS is specifically for those needing units set-up for a group that is traveling for their event or festival and have a need for housing. Depending on the festival, set-up processes will vary as well as the times for building and breaking down.
Details:
- Our team requires transparent directions for the location of the units to be installed. All events and festivals have different "camping" layouts. Exact locations will need to confirmed 2 weeks before each event and cannot be altered within one week of the event.
- Once the units are setup, they will stay setup until the event or festival is over, then broken down and removed by our team. No setup is required and the units are guaranteed to not flood, become unanchored, or fail in any way.
- Reno Hexayurt will be available for quality control during your event or festival. Our team will be on-site at all times.
- All rentals require an $500.00 deposit (per unit) that will be refunded once the units are inspected upon break-down. Deposits can take up to 30 days.
Hexayurt Original: (perfect for 2-4 people)
- Fully built Hexayurt and that is ready to use.
- 36inch by 32inch door with a locking mechanism to keep your items safe while out enjoying your time (the lock is not provided).
- This unit has a dam mechanism for water prevention and dust prevention (6 - 8' tubes and angles installed). This system will keep out water during aggressive rains to prevent flooding.
- The unit will have 8 anchors, a harness system, and a rope halo installed to withstand harsh winds.
- Your unit will have a thick tarp used as flooring. (Heavy duty, custom made, SunGard protection, and more). This allows it to be easy swept and cleaned. A broom and cleaning supplies are not supplied.
- All units have electrical inputs inside to supply power to.
OSS Rental Generator Package:
- 2500i (inverter) Champion Generator.
- Ultra Quiet (one of the quietest on the market).
- Only 56DBI.
- Ultra Quiet (one of the quietest on the market).
- Ultra light-weight.
- Maintained for immediate use.
- Rental Price includes a $200 deposit.
*This Rental Generator Package price is $300.00 with a $200.00 deposit (refundable). *This package does not come with additional extension cords, gasoline, or a gasoline tank. Gasoline tanks can be purchased on the website, under accessories.
OSS Rental Camping Kit:
- Jackery Portable Charging Station (for lights and small devices). CLICK HERE
- Full size blow up mattress (18" tall).
- NEW, 7-piece bed set with pillows (this is kept by the customer after). We will have a donation bin to go to the city if they choose, for donation.
- 4' table.
- Two foldable camping chairs.
- Two end tables.
- 36' String Lights.
- Rental Price includes a $300.00 deposit.
- Choosing a selection results in a full page refresh.
- Opens in a new window.