Reno Hexayurt Rental Terms & Agreement

This Rental Agreement (“Agreement”) is made between Reno Hexayurt (“Provider”) and the individual or entity renting the Hexayurt (“Renter”). By renting a Hexayurt, the Renter agrees to the following terms and conditions:

1. Rental Period

1.1. The Hexayurt on-site-services require the customer to be on-site during the delivery and set-up of the units.
1.2. The Renter must be on-site for the breakdown "inspection process" to sign off any damages or items that will affect receiving a full refund for the units. If the renter is not on-site, this can void the deposit refund, unless previous arrangements have been agreed upon. 
1.3. The security deposit is an agreement between Reno Hexayurt and the customer pertaining to the condition of the unit prior to using it and after being used.

2. Rental Fees & Security Deposit

2.1. The Renter agrees to pay the full rental fee upon booking to secure their reservation. This deposit is held to reassure all products in the rental are accounted for in their same working order. Normal wear will occur with the package and Reno Hexayurt anticipates this. After the event, each numbered unit will be inspected and photos of any damage will be taken to be sent to the renter, to open discussion about the damages. It is recommended that any renter inspects the package/packages upon opening the unit, take photos, to verify there are not any evident damages when received. When damages are accessed, please take into account that there is time involved to source replacement parts and labor involved in doing so. This agreement is a contract agreed by the renter. 
2.2. A refundable security deposit of $500 is required at the time of order. This amount is the based on the cost of the rentals value with the rental price. If a renter would like to keep the package for further use, this is available, just reach out to us after the event and Reno Hexayurt will deduct the difference from the deposit and refund the balance after breaking down the units for the customer. 
2.3. The security deposit will be refunded within 30 business days after the Hexayurt has been broken down, subject to inspection. After the event or festival each unit is inspected to access for any damages that might have been made. If damages are discovered, the refund could take up to 30 days and a report will be sent pertaining to any deductions. 
2.4. If the Hexayurt is left with damage, missing components, or excessive mud requiring cleaning, deductions will be made from the deposit accordingly. The deposit is simply held to verify the product is in the same condition and working order. Small blemishes are not an issue. If the product is simply dusty (ex: used at Burning Man), this is not an issue as it is anticipated. 
2.5. In cases where damage exceeds the deposit amount, the Renter is responsible for covering any additional repair or replacement costs.

3. Build and breakdown requirements 

3.1. The Renter is responsible for being on-site during the build process and breakdown process. Hours will be flexible, but can change or be limited due to weather and factors out of the control of Reno Hexayurt. Customers are required to have their locations or design layouts submitted to Reno Hexayurt. Different events have different camping setup and requirements. It is the sole responsibility of the customer to know the unit/units size to have a transparent layout. 
3.2. It is the customers job to monitor and maintain the unit while in use. Some events can run for weeks, requiring the unit is checked for suitability during the changes in weather conditions pertaining to wind, rain, and more. If damages occur that can lead to further damages, it is the responsibility of the customer to contact Reno Hexayurt about the  damages occurring and if needed, to have Reno Hexayurt come to the site and assist with further damage prevention.  Neglect to follow these rules can and will lead to a deposit withholding or deduction. 
3.3. If the Renter fails to be present at the time for setup, no refunds will be issued unless prior arrangements are made; the deposit will be refunded. 

4. Condition & Inspection

4.1. The Renter is recommended to inspect the Hexayurt at the time of "build" and report any pre-existing damage immediately to avoid conflicts with returning the Package and deduction from a deposit. 
4.2. The Hexayurt must be in the same condition it was rented when built, with all parts and accessories intact. It is not required to clean the units, but all items must be returned in their same working condition. 
4.3. If any damage, missing parts, or excessive dirt is found upon break-down, the Provider will assess the issue and determine the appropriate deductions from the security deposit.

5. Cancellation & Refund Policy

5.1. Cancellations made at least 15 days before the scheduled pickup date/event will receive a full refund. 
5.2. Cancellations made after this period will be subject to a partial refund or no refund, depending on the notice given. This is due to limited rentals available.
5.3. No refunds will be issued for no-shows or unclaimed rentals at the determined location organized between the Renter and Reno Hexayurt.

6. Renter Responsibilities & Liability

6.1. The Renter is solely responsible for the maintaining, use, and proper care of the Hexayurt during the rental period.
6.2. The Hexayurt must be used for its intended purpose and not modified or altered in any way. No stickers, hooks, or markings will be allowed. 
6.3. The Renter agrees to follow all safety guidelines and regulations regarding the use of the Hexayurt.
6.4. The Provider is not liable for any injuries, accidents, or damages resulting from improper use of the Hexayurt. The Provider will not be responsible for damages to ones person during the renter or damage caused from the unit if it were to become unsecure during the rental period. 

7. Agreement & Acceptance

By renting a Hexayurt, the Renter acknowledges that they have read, understood, and agreed to the terms outlined in this Agreement and Terms of Service

 
Reno Hexayurt 

⛑️ Reno Hexayurt Usage Instructions

Your Reno Hexayurt is a durable, insulated, and climate-conscious shelter ideal for harsh desert environments like Burning Man. Built with safety and comfort in mind, each unit comes pre-installed with an AC port and is constructed using high-quality fire-resistant materials.

Material Overview

• Wall Panels: 1" or 2" thick TSX-8500 polyiso insulation boards, foil-faced for superior heat reflection and rigidity.
• Core Material: Closed-cell polyisocyanurate foam with low flame spread (Class A rating) per ASTM E84.
• Facing: Reflective foil facers on both sides for heat rejection and UV resistance.
• Fire Behavior: Non-dripping, low smoke development, approved for exposed interior use in specific assemblies.

These materials are engineered for thermal performance and fire resistance in extreme environments.

Air Conditioning (AC) Use

Every Reno Hexayurt is AC-ready:

• Comes with a built-in AC port, compatible with most compact portable AC units (5,000–8,000 BTU recommended).
• Always use a generator or battery system rated for your AC’s power draw.
• Ensure adequate ventilation for AC exhaust — never vent into a closed space.
• Keep the AC unit shaded and off the ground to prevent sand clogging.

Tip: For best cooling, operate AC during peak daylight hours and keep the hexayurt sealed.

Fire Safety

• No open flames: no candles, stoves, fire pits, or incense inside.
• Use only battery-powered lighting — avoid heat-generating devices.
• Keep an ABC fire extinguisher in the yurt.
• Maintain 3 ft clearance around walls and electrical devices.
• Avoid combustible tapes or hanging fabrics inside.

Power & Electrical Safety

• Use low-voltage systems (12V battery banks, solar setups, inverter generators).
• All power sources should be outdoor-rated and ventilated.
• Avoid overloading AC units or power strips.
• Do not run cords through panel seams — use ports or pass-throughs.

Ventilation & Heat Management

• Use roof vent and door flap to release heat buildup.
• Reflective foil helps reject solar gain — add shade tarp for extra cooling.
• Do not fully seal the yurt unless AC is actively running.

Wind & Weather Protection

• Secure with lag bolts, rebar stakes, or screw anchors.
• Seal seams with high-quality 3” foil HVAC tape to reduce dust intrusion.
• In dust storms: close all vents/doors and remain inside.

Emergency Access

• Keep the door accessible — do not block with gear or furniture.
• Have a flashlight or headlamp nearby at night.
• Ensure everyone knows how to exit quickly in an emergency.

Before Leaving the Event

• Remove all anchors and tape. Leave No Trace.
• Inspect and clean panels. Store in dry, shaded area.

Summary

Need help with setup or have questions before the event?
Contact the Reno Hexayurt team anytime for tips, guides, or troubleshooting.